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Insurance

Underwriting is becoming a software problem, distribution is becoming a service problem, and claims is becoming a moments-of-truth problem. We help insurers operate against all three at once.

The agenda

Where we focus.

The handful of moves that decide whether a insurance program compounds — and the ones we deliberately deprioritize.

01 · Underwriting

Specialists, not data-entry clerks.

Agent-augmented underwriting where the system assembles the file and the underwriter judges the risk.

02 · Claims

The moment that decides loyalty.

Re-engineered claims journeys with first-notice automation, predictive triage, and coaching at the touchpoints that matter.

03 · Distribution

Direct, advised, or both.

Channel architectures that reward the broker without ignoring the customer.

How we deliver

Capabilities in play.

The practices that lead in insurance engagements — staffed senior, run as one program.

AI

AI & data

From foundation models to agent fleets — and the data products and governance that make them safe at enterprise scale.

CG

Customer & growth

Brand, product, commerce, and service — measured by lifetime value, not just acquisition cost.

CL

Cloud & engineering

Platforms that make shipping the default. Modern infra, modern teams, modern paved roads.

ST

Strategy

We help leadership teams pick the fight worth winning, then sequence the moves that get there.

Receipts

Recent work.

Specialty insurer

Submission to bind, halved.

Halved submission-to-bind time on the most complex risks by assembling the file the underwriter used to assemble themselves.

Composite insurer

Claims, on a single graph.

Reset claims operations on a single customer graph — fewer handoffs, faster payments, more loyalty earned.

In their words
We finally have one view of the policyholder. The work that used to live in spreadsheets lives in the platform.
Chief Operating Officer, global composite insurer
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Ready to talk insurance?

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