Retail is decided one customer, one shelf, one click at a time. We build the operating system that lets retailers act at that resolution.
The handful of moves that decide whether a stores & e-commerce program compounds — and the ones we deliberately deprioritize.
Range, price, and promotion decided together — by store cluster, by week — with counterfactual evidence.
Store operating models that respect the staff and serve the customer at the same time.
Unified commerce on a customer graph — every touch, every brand, one customer.
The practices that lead in stores & e-commerce engagements — staffed senior, run as one program.
Replatformed the range decision around a counterfactual engine — buyers got faster, gross margin got better.
“They taught the buyers a new tool — and the tool made the buyers better.”